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Lex Bot Real-Time Monitoring

Amazon Connect Customer supports Amazon Lex bot omnichannel conversational AI interactions with customers — and TASKE Contact lets you monitor them in real-time and replay them after the fact.

At A Glance

Wondering what sentiments are being expressed to your chatbots? TASKE Contact can instantly generate a word cloud display showing which words are most often being used to give you a snapshot of what's happening.

A tablet showing TASKE Contact, software that provides real-time reporting and analytics of your contact center's chat bots by analyzing the words used by your customers in your Amazon cloud contact center.

You're one step closer to unlocking the power of Amazon Connect Customer.

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TASKE Contact for Amazon Connect Customer is available on:

TASKE Contact call center software that provides tracking, real-time reporting and analytics for Amazon cloud contact centers is available in the AWS Marketplace
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TASKE Technology is an AWS partner TASKE Technology has earned AWS Qualified Software status