Lex Bot Real-Time Monitoring

Amazon Connect supports Amazon Lex bot omnichannel conversational AI interactions with customers — and TASKE Contact lets you monitor them in real-time and replay them after the fact.

At A Glance

Wondering what sentiments are being expressed to your chatbots? TASKE Contact can instantly generate a word cloud display showing which words are most often being used to give you a snapshot of what's happening.

A tablet showing TASKE Contact, software that provides real-time reporting and analytics of your contact center's chat bots by analyzing the words used by your customers in your Amazon Connect cloud contact center.

TASKE Contact is available on:

TASKE Contact call center software that
provides tracking, real-time reporting and analytics
for Amazon Connect cloud contact centers is available in the AWS Marketplace
TASKE Technology is an AWS Select Tier Services partner of AWS
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