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Our Approach to Migrating Your Contact Center

Flow chart showing the process to get your contact center to the cloud

The Migration Steps

Strategy

We spend time to understand your goals and requirements, then we develop a full migration plan and timeline

Proof of Concept

A full feature contact center implementation for a group of your selected agents to try

Provisioning

We provision the full-scale implementation with all your existing data migrated to your new cloud CX

Training

Ensures your team is completely familiar with the new CX

Assessment

Once service is fully cut over, we meet regularly with your team to assess the outcomes and confirm your objectives are being met

Modernization

We can review performance and propose new capabilities to continue making your contact center even more efficient and productive

The End Result - Success!

TASKE Cloud gets your contact center on to the cloud quickly, easily, and with no disruption to service. Your new Amazon Connect contact center will save you money, empower your staff, and delight your customers.

AWS Amazon Connect Service Delivery Partner
Happy contact center supervisors after successfully migrating to cloud contact center technology

OUR SUCCESS STORIES

TASKE customer success story for Dermaworks Medical Clinic.

Dermaworks Medical Clinic's Transition to AWS Cloud-Based Contact Center

Dermaworks' move to the cloud was made easier with TASKE Cloud and Amazon Connect.

TASKE customer success story for Sanford Health.

TASKE Improves Health Care Service Through Call Reporting and Analysis

With TASKE, Sanford Health has given their employees access to the information needed to improve call handling processes and customer interactions.