Issues related to viewing contact center historical reports
Increase the Memory Buffer Used by Microsoft Internet Information Service
An Agent or Extension is not Credited with Time Spent in the Do Not Disturb or Work Time States
Transfer Count in Agent and Extension Reports Do Not Match
How the Change to Standard Time Affects TASKE Applications
Call Statistics Compared Across Reports Do Not Match
Reports or Visualizer Searches Time Out
Queue Reports Appear to Contain Too Few Abandoned Calls