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TASKE Support Knowledge Base

Posts Tagged ‘TSAPI’

Devices need to be entered in the TASKE Administrator and the Avaya TSAPI SDB
Tags: administration, AES, Application Enablement Services, Avaya Site Administration, Database Update, SDB, Security Database, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Inbound calls don't have ANI information so show a trunk identifier instead
Tags: ANI, trunk, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Upgrade of AES required for ACS Error -8
Tags: administration, AES, Application Enablement Services, Information Server, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

When receiving an invalid device identifier error, ensure TASKE Administrator doesn't contain devices that are not on the telephone system
Tags: administration, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Ensure the correct user name and password for the CTI user is entered in the Information Server
Tags: administration, AES, Application Enablement Services, Information Server, SDB, Security Database, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Error is a result of trying to monitor more devices than you have TSAPI licenses for
Tags: administration, SDB, Security Database, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »