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TASKE Support Knowledge Base

Posts Tagged ‘registry’

You can reset the Not Ready state time to zero (00:00:00) in the Real-Time display when an agent changes Not Ready codes.
Tags: administration, Not Ready code, Not Ready state, Real-time, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »

You can reset the AUX Work state time to zero (00:00:00) in the Real-Time display when an agent changes AUX WORK reason codes.
Tags: administration, Aux Work Time state, Real-time, reason code, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »

Instructions for using SSL with the TASKE Widget Server
Tags: IIS, private certificate, private key, registry, SSL, SSL certificate, TASKE Widget Server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

You can change the timeout (by default, 30 seconds) that TASKE waits for the telephone system to return results for a request.
Tags: administration, registry, timeout
Posted in Administrator, Administrator | No Comments »

Change real-time to show time since log out instead of time stamp of when the agent logged out.
Tags: administration, agent, Information Server, Logged Out State, registry
Posted in Administrator, Desktop, Desktop, Real-Time | No Comments »

When TASKE is installed on a 64-bit machine, the 32-bit Registry Editor should be used to edit TASKE registry keys
Tags: 32-bit, 64-bit, administration, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Instructions detailing how to change the frequency that the TASKE server broadcasts changes made in the TASKE Administrator.
Tags: administration, disconnect, registry
Posted in Administrator, Administrator, Desktop, Desktop | No Comments »

Updating a MAS license requires editing the registry
Tags: administration, license, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »

How to increase the timeout for reports and Visualizer searches
Tags: administration, IIS, registry, time out
Posted in Reports, Reports, Reports, Visualizer, Visualizer, Visualizer, Visualizer | No Comments »

DisplayCentral has an error in the path to the TASKE server's Site Data folder resulting in a "Database could not be created or initialized" error
Tags: Client Configuration, database, registry, Server Address, Site Data
Posted in DisplayCentral, DisplayCentral | No Comments »

Server computer is slow due to large summary files being generated for reports and visualizer
Tags: administration, Information Server, registry, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Information Server attempting to connect times out before the Net Server is available
Tags: Information Server, Net Server, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »

Instructions for setting up CoreDirect to function with TASKE
Tags: administration, registry
Posted in Integrations | No Comments »

How to complete an integration with IEX TotalView
Tags: administration, IEX, registry
Posted in Integrations | No Comments »

Tserver cannot keep up with the requests from the TASKE Collector
Tags: administration, registry
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Information for utilizing the TASKE Call XML Tools
Tags: administration, call XML, registry, XML
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Instructions for configuring Impact 360 to work with TASKE Contact
Tags: administration, registry
Posted in Integrations | No Comments »

How to stop Visualizer from timing out
Tags: administration, registry, time out
Posted in Visualizer, Visualizer, Visualizer, Visualizer | No Comments »