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TASKE Support Knowledge Base

Category: TASKE Visualizer

SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Instructions for showing a website as a component in TASKE DisplayCentral
Tags: administration, Internet Explorer, web browser, Windows Registry
Posted in DisplayCentral, DisplayCentral | No Comments »

Instructions for using SSL with the TASKE Widget Server
Tags: IIS, private certificate, private key, registry, SSL, SSL certificate, TASKE Widget Server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Computer requirements for the server running TASKE.
Tags: requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Requirements for computers running DisplayCentral
Tags: computer, requirement
Posted in DisplayCentral, DisplayCentral | No Comments »

Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

Requirements for computers running Desktop
Tags: computer, requirement
Posted in Desktop, Desktop | No Comments »

Browser caching may interfere with the user experience for TASKE 2016.4.
Tags: browser, Chrome, Edge, Firefox, IE
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

You can change the timeout (by default, 30 seconds) that TASKE waits for the telephone system to return results for a request.
Tags: administration, registry, timeout
Posted in Administrator, Administrator | No Comments »

Error stating Java detection has failed even though you have Java installed.
Tags: 64-bit, applet, Java
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Upgrading to Java 7 Update 51 may cause TASKE applications to stop working as expected.
Tags: applet, Java, security
Posted in Real-Time, Real-Time, TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Change real-time to show time since log out instead of time stamp of when the agent logged out.
Tags: administration, agent, Information Server, Logged Out State, registry
Posted in Administrator, Desktop, Desktop, Real-Time | No Comments »

Error stating Java detection has failed even though you have Java installed.
Tags: applet, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

How to change the default location TASKE Desktop stores its configuration information.
Tags: Client Configuration, network, path
Posted in Desktop, Desktop | No Comments »

Information for how to turn off the silent monitor (service observe) indicator.
Tags: administration, Information Server, PCI compliance, recording, service observe, silent monitor
Posted in Desktop, Desktop, Real-Time | No Comments »

TASKE web sessions expire while using the web interface. Updated applets are required in order to function with Java Version 6 Update 29 and newer.
Tags: applet, expired, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

TASKE Java applets are digitally signed as secure. The certificate for version 8.9 has expired. Apply this patch to receive newly signed applets.
Tags: applet, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

When TASKE is installed on a 64-bit machine, the 32-bit Registry Editor should be used to edit TASKE registry keys
Tags: 32-bit, 64-bit, administration, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

The requirements for TASKE applications vary by the make of your telephone system and TASKE application.
Tags: computer, requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Instructions detailing how to change the frequency that the TASKE server broadcasts changes made in the TASKE Administrator.
Tags: administration, disconnect, registry
Posted in Administrator, Administrator, Desktop, Desktop | No Comments »