TASKE Support Knowledge Base
Category: TASKE Essential
Missing resources cause statistics to be inaccurate
Tags: administration, SDB, Security Database
Posted in Real-Time, Real-Time, Reports, Reports | No Comments »
Automatically restart device monitors when telephone system ends a monitor.
Tags: device monitor, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Automatically create exclusion rules for lists of resources.
Tags: administration, Database Update, resources
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
Computer requirements for the server running TASKE.
Tags: requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to a Toshiba telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »
Requirements specific to customers connecting to Iwatsu telephone systems
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential | No Comments »
If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
When TASKE is installed on a 64-bit machine, the 32-bit Registry Editor should be used to edit TASKE registry keys
Tags: 32-bit, 64-bit, administration, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
The TASKE ODBC Driver is a 32-bit application which may cause some incompatibilities on a 64-bit Windows machine.
Tags: 32-bit, 64-bit, database, DSN, ODBC
Posted in ODBC Driver, ODBC Driver, ODBC Driver | No Comments »
The requirements for TASKE applications vary by the make of your telephone system and TASKE application.
Tags: computer, requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
IIS 6.0 by default recycles worker processes which causes end users of TASKE web applications to be signed out.
Tags: IIS, session, sign in, sign out, user
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Instructions for configuring TASKE web applications to be accessed using secure hypertext transfer protocol (https)
Tags: certificate, https, IIS
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
TASKE applications require disk space for application installation as well as space for storing data files. This article describes how you can estimate the amount of free disk space your installation will require.
Tags: administration, bytes, computer, disk, harddrive
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Where to find the setup files for the TASKE Desktop Client Applications
Tags: client application, install
Posted in Administrator, Administrator, Administrator, Administrator, Desktop, Desktop, DisplayCentral, DisplayCentral | No Comments »
Devices need to be entered in the TASKE Administrator and the Avaya TSAPI SDB
Tags: administration, AES, Application Enablement Services, Avaya Site Administration, Database Update, SDB, Security Database, TSAPI
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
This article provides a solution for resolving a Server.CreateObject error, which may be displayed by the TASKE web application.
Tags: IIS, Server.CreateObject
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Explanation for why extension reports may have more abandoned calls than expected.
Tags: abandon, extension, shared directory number, shared-line appearance
Posted in Reports, Reports, Reports | No Comments »
Information on how to use Administrator or manually backup your TASKE server.
Tags: administration, backup, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
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