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TASKE Support Knowledge Base

Category: TASKE Essential

SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
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Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
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Instructions for using SSL with the TASKE Widget Server
Tags: IIS, private certificate, private key, registry, SSL, SSL certificate, TASKE Widget Server
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Computer requirements for the server running TASKE.
Tags: requirement, server
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Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
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Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
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Requirements specific to customers connecting to a Toshiba telephone system
Tags: computer, requirement
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Requirements specific to customers connecting to Iwatsu telephone systems
Tags: computer, requirement
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Browser caching may interfere with the user experience for TASKE 2016.4.
Tags: browser, Chrome, Edge, Firefox, IE
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If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
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If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
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Java 8 Update 60 and newer cause Internet Explorer applets to load very slowly
Tags: applet, IE, Java
Posted in Real-Time, Real-Time | No Comments »

Real-time Java applets do not work with Chrome version 42 and newer
Tags: applet, Chrome, Java, Real-time, Web Portal
Posted in Real-Time, Real-Time | No Comments »

Java applets occasionally fail to load, some, not necessarily all
Tags: Applets, Java, Real-time, Web Portal
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Error stating Java detection has failed even though you have Java installed.
Tags: 64-bit, applet, Java
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Upgrading to Java 7 Update 51 may cause TASKE applications to stop working as expected.
Tags: applet, Java, security
Posted in Real-Time, Real-Time, TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

Error stating Java detection has failed even though you have Java installed.
Tags: applet, Java, security
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Java produces a security warning and how to remedy the situation.
Tags: applet, Java, security
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TASKE web sessions expire while using the web interface. Updated applets are required in order to function with Java Version 6 Update 29 and newer.
Tags: applet, expired, Java, security
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TASKE Java applets are digitally signed as secure. The certificate for version 8.9 has expired. Apply this patch to receive newly signed applets.
Tags: applet, Java, security
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When TASKE is installed on a 64-bit machine, the 32-bit Registry Editor should be used to edit TASKE registry keys
Tags: 32-bit, 64-bit, administration, registry
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The TASKE ODBC Driver is a 32-bit application which may cause some incompatibilities on a 64-bit Windows machine.
Tags: 32-bit, 64-bit, database, DSN, ODBC
Posted in ODBC Driver, ODBC Driver, ODBC Driver | No Comments »

Server computer requirements for a basic 50 agent/extension installation of TASKE for an Avaya Communication Manager telephone system.
Tags: computer, requirement, server
Posted in Archive, TASKE Essential | No Comments »

The requirements for TASKE applications vary by the make of your telephone system and TASKE application.
Tags: computer, requirement, server
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