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Category: TASKE Essential

10209: Exclude List of Resources from Database Wizard Updates

Automatically create exclusion rules for lists of resources.
Tags: administration, Database Update, resources
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

70048: ‘The CM connection may have been lost.’ Message When Using Database Update Wizard

SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

10208: Increase the Frequency of Call XML Exports

Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10202: Adding SSL Support to the TASKE Widget Server

Instructions for using SSL with the TASKE Widget Server
Tags: IIS, private certificate, private key, registry, SSL, SSL certificate, TASKE Widget Server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10003: TASKE Server Computer Requirements

Computer requirements for the server running TASKE.
Tags: requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10005: Supported Web Browsers for TASKE Web Portal

Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

70004: Requirements for Avaya Communication Manager Telephone Systems

Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »

60002: Requirements for Toshiba Strata and IPEdge Telephone Systems

Requirements specific to customers connecting to a Toshiba telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »

40002: Requirements for Iwatsu Telephone Systems

Requirements specific to customers connecting to Iwatsu telephone systems
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential | No Comments »

10201: Clear Browser Cache After Updating to 2016.4

Browser caching may interfere with the user experience for TASKE 2016.4.
Tags: browser, Chrome, Edge, Firefox, IE
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10200: Export TASKE Visualizer Call Data from Large PBX Files

If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

70044: Hide VDN Extension Types for Resource Selection

You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

10199: Increase the Memory Buffer Used by Microsoft Internet Information Service

If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »

10198: Real-Time Java Applets Appear to Not Load in Internet Explorer (Java 8 Update 60 and newer)

Java 8 Update 60 and newer cause Internet Explorer applets to load very slowly
Tags: applet, IE, Java
Posted in Real-Time, Real-Time | No Comments »

10197: Java Applets Do Not Work in Chrome

Real-time Java applets do not work with Chrome version 42 and newer
Tags: applet, Chrome, Java, Real-time, Web Portal
Posted in Real-Time, Real-Time | No Comments »

10196: Real-Time Java Applets Do Not Load

Java applets occasionally fail to load, some, not necessarily all
Tags: Applets, Java, Real-time, Web Portal
Posted in Real-Time, Real-Time | No Comments »

10195: Java Detection Failed: Java is either disabled or not present

Error stating Java detection has failed even though you have Java installed.
Tags: 64-bit, applet, Java
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10194: Upgrading to Java 7 Update 51

Upgrading to Java 7 Update 51 may cause TASKE applications to stop working as expected.
Tags: applet, Java, security
Posted in Real-Time, Real-Time, TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10192: Java Detection Failed

Error stating Java detection has failed even though you have Java installed.
Tags: applet, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10195: Java 7 update 21 Security Warning Prompt

Java produces a security warning and how to remedy the situation.
Tags: applet, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »

10186: TASKE Web Application Sessions Inexplicably Expire

TASKE web sessions expire while using the web interface. Updated applets are required in order to function with Java Version 6 Update 29 and newer.
Tags: applet, expired, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10185: TASKE Web Application Produces a Digital Signature Warning

TASKE Java applets are digitally signed as secure. The certificate for version 8.9 has expired. Apply this patch to receive newly signed applets.
Tags: applet, Java, security
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10184: Editing TASKE Registry Keys on a 64-bit Machine

When TASKE is installed on a 64-bit machine, the 32-bit Registry Editor should be used to edit TASKE registry keys
Tags: 32-bit, 64-bit, administration, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »

10183: Using the TASKE ODBC Driver and a 32-bit DSN on a 64-bit Machine

The TASKE ODBC Driver is a 32-bit application which may cause some incompatibilities on a 64-bit Windows machine.
Tags: 32-bit, 64-bit, database, DSN, ODBC
Posted in ODBC Driver, ODBC Driver, ODBC Driver | No Comments »

70003: System Requirements for Avaya Communication Manager Telephone Systems

Server computer requirements for a basic 50 agent/extension installation of TASKE for an Avaya Communication Manager telephone system.
Tags: computer, requirement, server
Posted in Archive, TASKE Essential | No Comments »

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