TASKE Support Knowledge Base
Category: TASKE Contact
SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
You can reset the Not Ready state time to zero (00:00:00) in the Real-Time display when an agent changes Not Ready codes.
Tags: administration, Not Ready code, Not Ready state, Real-time, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »
You can reset the AUX Work state time to zero (00:00:00) in the Real-Time display when an agent changes AUX WORK reason codes.
Tags: administration, Aux Work Time state, Real-time, reason code, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »
Instructions for showing a website as a component in TASKE DisplayCentral
Tags: administration, Internet Explorer, web browser, Windows Registry
Posted in DisplayCentral, DisplayCentral | No Comments »
Computer requirements for the server running TASKE.
Tags: requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements for computers running DisplayCentral
Tags: computer, requirement
Posted in DisplayCentral, DisplayCentral | No Comments »
Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to a Cisco UCCX telephone system
Tags: computer, requirement
Posted in TASKE Contact | No Comments »
Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to a Toshiba telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »
Requirements specific to customers connecting to Iwatsu telephone systems
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential | No Comments »
Requirements for computers running Desktop
Tags: computer, requirement
Posted in Desktop, Desktop | No Comments »
Browser caching may interfere with the user experience for TASKE 2016.4.
Tags: browser, Chrome, Edge, Firefox, IE
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
You can change the timeout (by default, 30 seconds) that TASKE waits for the telephone system to return results for a request.
Tags: administration, registry, timeout
Posted in Administrator, Administrator | No Comments »
Java 8 Update 60 and newer cause Internet Explorer applets to load very slowly
Tags: applet, IE, Java
Posted in Real-Time, Real-Time | No Comments »
Real-time Java applets do not work with Chrome version 42 and newer
Tags: applet, Chrome, Java, Real-time, Web Portal
Posted in Real-Time, Real-Time | No Comments »
Java applets occasionally fail to load, some, not necessarily all
Tags: Applets, Java, Real-time, Web Portal
Posted in Real-Time, Real-Time | No Comments »
Error stating Java detection has failed even though you have Java installed.
Tags: 64-bit, applet, Java
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Upgrading to Java 7 Update 51 may cause TASKE applications to stop working as expected.
Tags: applet, Java, security
Posted in Real-Time, Real-Time, TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Change real-time to show time since log out instead of time stamp of when the agent logged out.
Tags: administration, agent, Information Server, Logged Out State, registry
Posted in Administrator, Desktop, Desktop, Real-Time | No Comments »
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