TASKE Support Knowledge Base
Category: TASKE Contact
Instructions for configuring Impact 360 to work with TASKE Contact
Tags: administration, registry
Posted in Integrations | No Comments »
When using the TASKE/IEX integration, TASKE sends IEX the state of the agent. Some of these records have agent state of 0 which is an unknown state.
Tags: administration, IEX, Windows Registry
Posted in Integrations | No Comments »
Automatically restart device monitors when telephone system ends a monitor.
Tags: device monitor, registry
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements for computers running Desktop
Tags: computer, requirement
Posted in Desktop, Desktop | No Comments »
Automatically create exclusion rules for lists of resources.
Tags: administration, Database Update, resources
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
SMS connection to the Communication Manager stops working.
Tags: administration, AES, Application Enablement Services, Database Update, SMS
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Use Windows Task Scheduler to increase the frequency of Call XML exports.
Tags: call XML, export, schedule
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Iwatsu ECS phone systems can only support one client connection at a time on port 5003 this results in a conflict when ICON Enterprise Services 5.0+ is being used.
Tags: license
Posted in TASKE Contact | No Comments »
You can reset the Not Ready state time to zero (00:00:00) in the Real-Time display when an agent changes Not Ready codes.
Tags: administration, Not Ready code, Not Ready state, Real-time, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »
You can reset the AUX Work state time to zero (00:00:00) in the Real-Time display when an agent changes AUX WORK reason codes.
Tags: administration, Aux Work Time state, Real-time, reason code, registry, reset state time duration, Windows Registry
Posted in Real-Time, TASKE Contact | No Comments »
You can hide VDN extension types listed on the extension selection page when producing reports.
Tags: administration, extension types, registry, reports, VDN
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
Instructions for showing a website as a component in TASKE DisplayCentral
Tags: administration, Internet Explorer, web browser, Windows Registry
Posted in DisplayCentral, DisplayCentral | No Comments »
Computer requirements for the server running TASKE.
Tags: requirement, server
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements for computers running DisplayCentral
Tags: computer, requirement
Posted in DisplayCentral, DisplayCentral | No Comments »
Browsers that work with the latest TASKE release
Tags: browser, Chrome, Edge, Firefox, IE, Opera, requirement, Safari
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to a Cisco UCCX telephone system
Tags: computer, requirement
Posted in TASKE Contact | No Comments »
Requirements specific to customers connecting to an Avaya Communication Manager telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Visualizer | No Comments »
Requirements specific to customers connecting to a Toshiba telephone system
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential, TASKE Reporter | No Comments »
Requirements specific to customers connecting to Iwatsu telephone systems
Tags: computer, requirement
Posted in TASKE Contact, TASKE Essential | No Comments »
Browser caching may interfere with the user experience for TASKE 2016.4.
Tags: browser, Chrome, Edge, Firefox, IE
Posted in TASKE Contact, TASKE Essential, TASKE Reporter, TASKE Visualizer | No Comments »
If you have very large PBX files, export call data to to multiple XML files instead of one XML file.
Tags: administration, call data, call XML, export, PBX files, registry, XML files
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.
Tags: administration, IIS, memory buffer, reports
Posted in Administrator, Administrator, Administrator, Administrator | No Comments »
You can change the timeout (by default, 30 seconds) that TASKE waits for the telephone system to return results for a request.
Tags: administration, registry, timeout
Posted in Administrator, Administrator | No Comments »
Java 8 Update 60 and newer cause Internet Explorer applets to load very slowly
Tags: applet, IE, Java
Posted in Archive, Real-Time, Real-Time | No Comments »
Search our knowledge base:
Useful Links
Manufacturers
Categories
- Archive (20)
- TASKE Contact (119)
- Administrator (15)
- Desktop (7)
- DisplayCentral (5)
- Integrations (5)
- ODBC Driver (2)
- Real-Time (17)
- Reports (19)
- Visualizer (5)
- TASKE Essential (88)
- Administrator (11)
- ODBC Driver (2)
- Real-Time (9)
- Reports (10)
- Visualizer (4)
- TASKE Reporter (70)
- Administrator (11)
- ODBC Driver (2)
- Reports (16)
- Visualizer (5)
- TASKE Visualizer (68)
- Administrator (11)
- Desktop (7)
- DisplayCentral (5)
- Visualizer (5)
Popular Articles
- Software Update Release Information
- TASKE Logs Show INVALID CSTA DEVICE...
- FAQs
- TASKE ODBC Data Source Configuratio...
- Understanding TASKE Licensing and M...
- TASKE Logs show GENERIC SUBSCRIBED...
- Using the TASKE ODBC Driver and a 3...
- Queue Reports Appear to Have Too Ma...
- A “The database could not be...
- Redirect
