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TASKE Support Knowledge Base

TASKE Logs Show INVALID CSTA DEVICE IDENTIFIER Error

Last Updated: 22-Jun-2011

Issue

The Administrator log is registering the following error:

csta universal failure for invokeID xxx, ref=yyyy, rc=12 INVALID_CSTA_DEVICE_IDENTIFIER

Reason

INVALID_CSTA_DEVICE_IDENTIFIER (12) indicates that the referenced device (ref=yyyy) can not be monitored by the TSAPI Service.

Solution

Examples of devices which can not be monitored by the TSAPI Service include Non-ACD Hunt Groups and Attendant Consoles.

If the referenced device does not exist on Communication Manager, delete this resouce from both the TASKE Administrator and TSAPI Service Security Database.


Applies to:

Telephone Systems:

  • Avaya Communication Manager

Tags:

administrationTSAPI

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