Issue

Occasionally the real-time java applets within the real-time areas of TASKE will not load completely. The applets that do not load will show the title of the Queue with the blue outline of the applet section but the section itself will be completely blank. This issue has been noticed with versions 7 and 8 of Java.

 

Solution

Download the TASKE service pack to update your TASKE installation.  Once you download the JarUpdate.exe file you will need to run it on the TASKE Server.

Additional Information

This update will not require a service restart or disrupt any data collection. Web users will need to log out and back in to the TASKE web page. Version 8.9.3427 or higher do not require this service pack.

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Applies to:

• TASKE Contact > Real-Time
• TASKE Essential > Real-Time

Telephone Systems:

• All

Tags:

Applets • Java • Real-time • Web Portal

This entry was posted on 8-Dec-2014 by TASKE Technology. This entry was last modified on 21-Sep-2015.