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TASKE Support Knowledge Base

Welcome to the TASKE Knowledge Base. Find answers and information about using TASKE products by searching our knowledge base articles.

Recent Articles

Instructions for using SSL with the TASKE Widget Server

Computer requirements for the server running TASKE.

Requirements for computers running DisplayCentral

Browsers that work with the latest TASKE release

Requirements specific to customers connecting to a Cisco UCCX telephone system

Requirements specific to customers connecting to an Avaya Communication Manager telephone system

Requirements specific to customers connecting to a Toshiba telephone system

Requirements specific to customers connecting to Iwatsu telephone systems

Requirements for computers running Desktop

Browser caching may interfere with the user experience for TASKE 2016.4.

If you have very large PBX files, export call data to to multiple XML files instead of one XML file.

You can hide VDN extension types listed on the extension selection page when producing reports.

If the report selection page does not appear, increase the memory buffer used by Microsoft Internet Information Service (IIS) version 7 and higher.

You can change the timeout (by default, 30 seconds) that TASKE waits for the telephone system to return results for a request.

Java 8 Update 60 and newer cause Internet Explorer applets to load very slowly

Real-time Java applets do not work with Chrome version 42 and newer

Java applets occasionally fail to load, some, not necessarily all

Error stating Java detection has failed even though you have Java installed.

Upgrading to Java 7 Update 51 may cause TASKE applications to stop working as expected.

Change real-time to show time since log out instead of time stamp of when the agent logged out.

Error stating Java detection has failed even though you have Java installed.

Java produces a security warning and how to remedy the situation.

How to change the default location TASKE Desktop stores its configuration information.

Information for how to turn off the silent monitor (service observe) indicator.

Ensure that your TASKE, IEX and the UCCX all have the same Not Ready reason codes in order to get consistent reports.