for Amazon Connect
for Avaya and Cisco
Contact Center Analytics
Live Contact Center Monitoring
Historical Contact Center Reporting
Contact Flow Visualizer
Desktop Level Reporting
Team Wall Board Displays
Replay Contact Center Activity
Sales and Inquiries
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Summary describing all the features TASKE has to offer
See what's happening right now and what has happened so far today
Perform complex call record searches with ease
Indisputable call records for your customer-facing teams
Enhance customer service and maintain service level targets
Employees can monitor conditions on their own computers
Create and display big-picture messaging to inform and motivate the call center
Add intelligence to every call by having agents log customers and the nature of their call
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- Call Center Software.
TASKE call center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and extension-to-extension call activity as well as a call search tool with cradle-to-grave views of every call in your system. For over 25 years call centers have used to TASKE to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration. Isn’t it time to take your call center to TASKE?
2650 Queensview Dr, Suite 245