Flexible licensing and deployment models to meet your individual corporate compliance, infrastructure, security and application needs.
TASKE products may be deployed on premise or in the cloud, on a physical Windows server, Amazon EC2 instance or other virtual machine. The TASKE server computer requires a CTI or network link to your telephone system in order to collect your call activity. Using a web browser, supervisors can monitor and manage their call center.
A subscription license is an annual fee you pay to use the software. We charge based on the number of agents or extensions that you require to be monitored. The subscription fees include access to our Technical Support team and free upgrades, updates and fixes of the software as they are released. Access the software as long as the subscription is active.
This software license is paid for up front and licensed based on the number of agents you need to monitor and the TASKE features you want to use. Technical support and software upgrades are available by purchasing a Total Care support plan for an annual fee. Your license never expires and you will remain eligible for support and upgrades as long as your Total Care Plan is active.
Both license models have advantages and disadvantages and depend on your unique needs and available resources. There is no right or wrong answer, only what is right for your business. There is no difference in functionality between a subscription or a perpetual license or the type of support you will receive. Our team of experts is available to assist you with a thorough needs assessment and to help you decide which license model is the best fit for your organization.
Not all products or features described are available for all telephone systems. For more information, please fill out the Request for Information form.