Complex call record search with cradle-to-grave views of call flow


Listen to exactly what was said by who and when


Second-by-second updates on call activity through a web browser


Go back in time and see what happened and why

Workforce Management

Accurately predict future staffing needs


Historical reports on inbound, outbound and internal call activity


The right information, right in front of every employee


Large screen display with real-time information for your front line

TASKE has you covered, on-site or in the cloud

TASKE offers economical up to the second real-time ACD activity monitoring and historical call reporting for the contact center.

Are you a Contact Analyzer user? TASKE's advanced cradle-to-grave call search tool, Visualizer, is an excellent alternative, providing the insight necessary to improve contact center service levels and enhance customer retention strategies.

TASKE offers both Perpetual and Subscription licensing of their call center management software application. It is easy to use and helps contact centers continually improve their customer service. Isn't it time to take your contact center to TASKE?

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Watch this short video to find out how your business can benefit from TASKE solutions.

TASKE really has changed how we run our business. The information available from the TASKE products allows Seneca One to run in a more sophisticated manner.
Brian S., Seneca One