Together we keep your call center running smoothly.
Your contact center is an important part of your business. In many cases, customers’ impressions of your business are formed solely based on their interaction with your agents.
As an Avaya DevConnect Technology Partner, TASKE is committed to providing contact center and other business managers with the information they need to enable them to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration.
TASKE solutions are available on premise, or hosted in the cloud, licensed as Perpetual or as a Subscription.
TASKE offers economical real-time ACD activity monitoring and historical call reporting for the contact center. The web portal uses HTML5 to provide second-by-second real-time updates. TASKE's advanced cradle-to-grave call search tool, Visualizer, provides the insight necessary to improve contact center service levels and enhance customer retention strategies.
TASKE offers both Perpetual and Subscription licensing of their call center management software application. It is easy to use and helps contact centers continually improve their customer service. Isn't it time to take your contact center to TASKE?