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TASKE and Avaya

Together we keep your call center running smoothly.

Featuring

Visualizer

Complex call record search with cradle-to-grave views of call flow

Recording

Listen to exactly what was said by who and when

Real-Time

Second-by-second updates on call activity through a web browser

Reports

Historical reports on inbound, outbound and internal call activity

Desktop

The right information, right in front of every employee

DisplayCentral

Large screen display with real-time information for your front line

TASKE has you covered, on-site or in the cloud

TASKE offers economical up to the second real-time ACD activity monitoring and historical call reporting for the contact center.

Are you a Contact Analyzer user? TASKE's advanced cradle-to-grave call search tool, Visualizer, is an excellent alternative, providing the insight necessary to improve contact center service levels and enhance customer retention strategies.

TASKE offers both Perpetual and Subscription licensing of their call center management software application. It is easy to use and helps contact centers continually improve their customer service. Isn't it time to take your contact center to TASKE?

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Why TASKE?

Watch this short video to find out how your business can benefit from TASKE solutions.

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TASKE really has changed how we run our business. The information available from the TASKE products allows Seneca One to run in a more sophisticated manner.