Your contact center is an important part of your business. In many cases, customers’ impressions of your business are formed solely based on their interaction with your agents.
As an Avaya DevConnect Technology Partner, TASKE is committed to providing contact center and other business managers with the information they need to enable them to optimize customer interactions, drive operational efficiency, facilitate innovation and curb customer frustration.
TASKE solutions have been tested compatible with many versions of Avaya including most recently with Avaya Aura® Communication Manager Release 8.1.3 and Avaya Aura® Application Enablement Services Release 8.1.3.
TASKE solutions are available on premise, or in the cloud, licensed as Perpetual or as a Subscription.
TASKE offers economical up to the second real-time ACD activity monitoring and historical call reporting for the contact center.
Are you a Contact Analyzer user? TASKE's advanced cradle-to-grave call search tool, Visualizer, is an excellent alternative, providing the insight necessary to improve contact center service levels and enhance customer retention strategies.
TASKE offers both Perpetual and Subscription licensing of their call center management software application. It is easy to use and helps contact centers continually improve their customer service. Isn't it time to take your contact center to TASKE?