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TASKE Technology Solution Now Rated “Avaya Compliant”

Ottawa, Ontario, 10 October 2017 - TASKE Technology, a leading provider of call management solutions, today announced that its TASKE Contact version 2017 is compliant with key Avaya Aura® Communication Manager and Avaya Aura® Application Enablement Services solutions from Avaya, a global provider of business collaboration systems, software and services.

TASKE Contact helps businesses monitor and manage their call center. The application is now compliance-tested by Avaya for compatibility with: Avaya Aura Communication Manager 7.1 and Avaya Aura Application Enablement Services 7.1.

“Avaya technology allows TASKE customers to continue to receive innovations in a stable, open-standards based, scalable environment," said Andrea Leganchuk, VP of Product at TASKE Technology. "TASKE 2017 provides customers with an HTML5 compliant web solution for monitoring their call center environment."

TASKE Technology is a member of the Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a testing enabled member of the program, TASKE Technology is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. In the lab a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  

“Avaya is committed to providing our customers with third party solutions that are fully compatible with the Avaya Aura® Communication Manager r7.1 and Avaya Aura® Application Enablement Services r7.1. By continual pursuit of product integration, we offer customers greater options and solutions to meet their communication and collaboration needs.” said Jonathan Alperin, Director of the DevConnect Program.  “With this successful Compliance Testing, Avaya provides customers increased confidence in product interoperability and successful deployments of our respective products within their enterprise environment.”

About TASKE Technology Inc.

TASKE® Technology Inc., a leader in management information systems for general business and contact centers, is committed to delivering solutions for managing current and future advanced communication needs. Through continued product innovation and development, TASKE Technology enables businesses to provide exceptional customer service and increase customer loyalty and retention. Offering  proven, robust, and affordable products over the past two decades, TASKE Technology boasts thousands of installations worldwide. The company provides unmatched technical support and expert training for its entire suite of management tools. For more information, visit www.taske.com.

About Avaya

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.