We are proud to be building top quality call center management solutions for everyday businesses.
TASKE solutions provide companies with the tools they need to ensure their customers receive the superior customer service they deserve. TASKE features include enhanced up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and internal call activity as well as call search tool with cradle-to-grave call view. Our software automates management activities providing operational control and flexibility at an economical price, enabling everyday businesses to achieve and exceed their service level expectations.
TASKE is a privately held firm headquartered in Ottawa, Canada with representation throughout the USA. Established in 1989, and with 7000+ installations worldwide and counting, TASKE is into its third decade of providing the most advanced communications management solutions for the contact center and enterprise.
TASKE works closely with many industry leaders to provide robust and affordable call center software applications for Avaya, Cisco, Toshiba, and Iwatsu telephone systems.
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TASKE's customers include a broad range of vertical markets including health care providers, banks, retail locations, credit unions and more.
Read some of their stories| 2017 April 24 | 2017 Q2 Update Now Available for all TASKE Solutions
TASKE updates all TASKE Solutions to version 2017.2, available to Avaya, Cisco, Iwatsu and Toshiba customers. |
| 2016 December 01 | New versioning scheme
TASKE has changed how it numbers releases |
| 2016 November 15 | 2016 Q4 Update Now Available for all TASKE Solutions
TASKE removes Java applets and updates all TASKE Solutions to version 2016.4, available to Avaya, Cisco, Iwatsu and Toshiba customers. |
| 2016 November 01 | TASKE Contact, Essential and Reporter Version 8.7 reach End of Life
TASKE discontinues version 8.7 of TASKE on Avaya MERLIN MAGIX, Inter-Tel Axxess and Mitel platforms |
| 2015 December 18 | TASKE Achieves Cisco Compatibility Certification With the Cisco Solution Partner Program
TASKE completed compatibility testing with Cisco UCCX |
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