60001: Minimum System Requirements for Toshiba Strata Telephone Systems

Server computer requirements for a basic 50 agent/extension installation of TASKE for an Toshiba Strata telephone system.

40001: Minimum System Requirements for Iwatsu Enterprise-CS and ADIX APS Telephone Systems

Server computer requirements for a basic 50 agent/extension installation of TASKE for Iwatsu ECS or ADIX APS telephone systems.

70041: Queue Reports Appear to Have Too Many Abandoned Calls

Modular messaging trunks must be identified

10180: TASKE Web Client Applications Disconnect from Server Requiring Users to Sign In Again

IIS 6.0 by default recycles worker processes which causes end users of TASKE web applications to be signed out.

10179: Accessing TASKE Web Applications Using a Network Security Protocol (HTTPS)

Instructions for configuring TASKE web applications to be accessed using secure hypertext transfer protocol (https)

10007: Understanding How TASKE Applications use Computer Disk Space

TASKE applications require disk space for application installation as well as space for storing data files. This article describes how you can estimate the amount of free disk space your installation will require.

10128: Installing TASKE Windows Desktop Client Applications

Where to find the setup files for the TASKE Desktop Client Applications

70030: Programming TASKE for Avaya Communication Manager Systems

Devices need to be entered in the TASKE Administrator and the Avaya TSAPI SDB

70038: Configuring Non-ACD Hunt Groups

How to enter and report on non-ACD Hunt groups

60024: Queue Reports Appear to Have Too Many Abandoned Calls

Callbacks may be reported as abandons if caller hangs up before the script completes

10176: TASKE Web Application Displays a Server.CreateObject Error

This article provides a solution for resolving a Server.CreateObject error, which may be displayed by the TASKE web application.

10177: Queue Reports Appear to Contain Too Few Abandoned Calls

Queue reports have very few or no abandoned calls due to announcement ports being configured incorrectly in Administrator.

10178: Extension Reports Appear to Have Too Many Abandoned Calls

Explanation for why extension reports may have more abandoned calls than expected.

10047: How to Backup TASKE

Information on how to use Administrator or manually backup your TASKE server.

10155: TASKE Announcer

TASKE Announcer is a retired product