Article 70037: Using the TASKE Device Check Wizard to Find Programming Errors in the TASKE Administrator
| Products: | TASKE Contact version 8.5 (8.5.5001.0) |
| TASKE Essential version 1.0 (1.0.5001.0) |
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| Applications: | Administrator |
| Telephone systems: | Avaya™ Communication Manager |
PrintSummary
The TASKE Device Check Wizard analyzes the contents of the TASKE database and historical data file to find device discrepancies and potential programming errors.
Using the TASKE Device Check Wizard
The TASKE Device Check Wizard is located in the TASKE installation folder and can be launched by double clicking on ttdevchk.exe.
You must provide the location of a TASKE PBX file (DFyymmdd.pbx) as well as a TASKE Database file (toolbox.cde) by clicking on the appropriate Browse buttons.
The TASKE Device Check Wizard will begin to analyze the selected TASKE Database and PBX file once you click on the Next button.
When finished, the window will display Analysis completed and provide a summary of potential problems that require attention.
Understanding the Analysis results
After analyzing the Database and PBX file the TASKE Device Check Wizard may provide a list of programming errors that may need to be corrected.
xyz incorrectly entered as an extn in TASKE database: Wrong monitor type for an extn
xyz incorrectly tagged as a QCC in TASKE database: QCCs aren't monitored
xyz incorrectly tagged as a VDN in TASKE database: Wrong monitor type for a VDN
- Based on the type of monitor started in the PBX file, the device in question is entered as the wrong 'type' in the Administrator.
xyz is not entered in TASKE database
- A monitor was started on this device; device not found in the Administrator.
No monitor started on extn xyz
- This device was found in the Administrator; no monitor start was found in the PBX file.
Device monitor failed on xyz: Cause of monitor failure
- This device is not being monitored for the reason listed.