Article 70003: TASKE Contact System Requirements for Avaya Communication Manager Telephone Systems

TASKE Technology Knowledge Base

Products:	TASKE Contact version 8.8
Applications:	All
Telephone systems:	Avaya™ Communication Manager

Summary

Note the following before selecting a TASKE server computer and installing the TASKE Contact server applications:

The requirements in this article operate on the assumption that the TASKE server computer is dedicated to TASKE server applications.
TASKE does not support systems where the server computer is also an Active Directory Server, a Primary Domain Controller (PDC), a Backup Domain Controller (BDC), or an Exchange Server.
The requirements in this article are recommended for sites with up to 50 agents. Sites with more than 50 agents and high call volume should increase the server computer processing speed.
Although a desktop computer is acceptable for the TASKE server computer, TASKE recommends using an entry-level server computer. Regardless of the type of computer used, a Microsoft^® server-level operating system is recommended.

Operating System	Microsoft Windows Server 2003 (32-bit)
Required Software	Microsoft Internet Explorer, minimum version 6 Microsoft Internet Information Server (IIS)

Processor	Intel^® Pentium^® 4, 2.x GHz
RAM	512 MB
Storage	40 GB *
Sound Card	Optional for audible alarms
Network Interface	Fast Ethernet card (100 Mbps)
Optical Disk	On-Board or network accessible CD drive for installation
Input/Output Port	USB port for software lock

* Refer to Article 10007 for more information on how this disk space is used

Operating System	Microsoft Windows XP
Sound Card	Optional for audible alarms
Network	A network connection to the TASKE Server

Operating System	Microsoft Windows XP, Linux, Mac
Required Software	Java 5 (1.5)
Sound Card	Optional for audible alarms
Network	A network connection to the TASKE Server

Required Software	A web browser supporting HTML 3.2, Java 5 (1.5), and JavaScript 1.2
Sound Card	Optional for audible alarms
Network	A network connection to the TASKE Server

Related articles:	Article 10000: System Requirements for TASKE Applications
	Article 10001: Supported Browsers for TASKE Web Applications
	Article 10003: Using Microsoft Windows Server 2003 Web Edition for TASKE Web Applications
	Article 10004: Buying a Computer for your TASKE Server Applications
	Article 10007: Understanding How TASKE Applications use Computer Disk Space
	Article 70004: TASKE Essential System Requirements for Avaya Communication Manager Telephone Systems