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Article 70003: TASKE System Minimum Requirements for Avaya Communication Manager Telephone Systems

Products: TASKE Contact
      version 8.8 & 8.9
TASKE Visualizer
      version 8.8 & 8.9
Applications: All
Telephone systems: Avaya™ Communication Manager
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Summary

Important: Note the following before selecting a TASKE server computer and installing the TASKE server applications:

  • The requirements in this article operate on the assumption that the TASKE server computer is dedicated to TASKE server applications.
  • TASKE does not support systems where the server computer is also an Active Directory Server, a Primary Domain Controller (PDC), a Backup Domain Controller (BDC), or an Exchange Server.
  • Although a desktop computer is acceptable for the TASKE server computer, TASKE recommends using an entry-level server computer. Regardless of the type of computer used, a Microsoft® server-level operating system is recommended.
  • The requirements in this article are the recommended minimum configuration for sites with up to 50 agents. Sites with more than 50 agents and/or high call volume should increase the server computer capabilities. For more information please contact TASKE.

TASKE Server Computer Minimum Requirements

Operating System Microsoft Windows Server minimum version 2003 (32-bit)
Required Software Microsoft Internet Explorer, minimum version 6
Microsoft Internet Information Server (IIS)
Processor Intel Pentium® 4, 2.x GHz
RAM 1 GB (2 GB recommended)
Free Storage Space 40 GB *
Sound Card Optional for audible alarms
Network Interface Fast Ethernet card (100 Mbps)
Optical Disk On-Board or network accessible CD drive for installation
Input/Output Port USB port for software lock

* Refer to Article 10007 for more information on how this disk space is used

TASKE DisplayCentral Minimum Requirements

Operating System Microsoft Windows minimum version XP
Sound Card Optional for audible alarms
Network A network connection to the TASKE Server

TASKE Desktop Minimum Requirements

Operating System Microsoft Windows minimum version XP, Linux, Mac
Required Software Java 5 (1.5)
Sound Card Optional for audible alarms
Network A network connection to the TASKE Server

TASKE Web Portal Minimum Requirements

Required Software A web browser supporting HTML 3.2, Java 5 (1.5), and JavaScript 1.2
Sound Card Optional for audible alarms
Network A network connection to the TASKE Server
Related Articles
Article 10000: Minimum System Requirements for TASKE Applications
Article 10001: Supported Browsers for TASKE Web Applications
Article 10003: Using Microsoft Windows Server 2003 Web Edition for TASKE Web Applications
Article 10004: Buying a Computer for your TASKE Server Applications
Article 10007: Understanding How TASKE Applications use Computer Disk Space
Article 70004: TASKE Essential Minimum System Requirements for Avaya Communication Manager Telephone Systems