Article 10102: Recording .wav Files for TASKE Announcer using Sound Editing Software
TASKE Technology Knowledge Base
| Products: | TASKE Contact version 8.5, Upgrade Release 2 |
| Applications: | TASKE Announcer |
| Telephone systems: | Avaya MERLIN MAGIX® |
| Iwatsu ADIX® APS | |
| Mitel Networks™MiTAI Connected Telephone Systems | |
| Mitel NetworksACD/SMDR Connected Telephone Systems |
Print| Important: TASKE Technology has ceased development on TASKE Announcer. This means that TASKE Technology Inc. and its business partners will not be quoting TASKE Announcer to new customers, however existing support agreements will be honored. |
Summary
Sound files for TASKE Announcer (formerly Voice ToolBox) are easily produced with most sound editing software packages. To be compatible with the Intel Dialogic® voice cards, the files must be saved using the following parameters:
| File format: | .wav |
| Audio codec: | CCITT u-Law 8.000 KHz, 8-bit, Mono |
Save the sound files to the following location on the TASKE Announcer Server computer:
- \TASKE8\VoiceData\User
This folder is automatically shared during the installation of the Announcer Server. Saving the files to this location makes the sound files available on the User Sounds tab of the Messages, Decisions, and Quick Messages pages of the Announcer Administrator.