Article 10034: Daily Report Displays Wrong Data

TASKE Technology Knowledge Base
Products: TASKE Contact
      version 8
Applications: Reports
Telephone systems: All
Print

Issue

When you run a daily report, it appears to be running the report for a different day than selected.

Reason

Daily report templates allow you to pick more than one day to report on. By default, either the current day or last day viewed is selected when you click the View button. Your report is most likely being generated, it just may not be the first page.

Solution

When you click the View button, first de-select the highlighted date by clicking it. Then select the date that you want to report on.