Article 10007: Understanding How TASKE Applications use Computer Disk Space
| Products: | TASKE Contact version 8.5, Upgrade Release 2 |
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TASKE Reporter version 8.5 |
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| TASKE Essential version 1.0 |
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| TASKE Announcer version 8.5 |
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| TASKE WallSign version 8.5 |
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| TASKE Agent Desktop version 8.5 |
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| Applications: | All |
| Telephone systems: | All |
PrintSummary
TASKE applications require disk space in two ways. First, a static amount of space for application installation. Second, a variable amount of space for storing data files, user preferences, configuration settings, and other associated files. Continue with the sections below to gain insight into the amount of disk space required for installation and storage by your TASKE applications.
Installation Space Required by TASKE Applications
The amount of space required to install TASKE applications varies by application, but remains static for each. Following are approximate disk space requirements for installing the various types of TASKE applications:
| TASKE Application | Approximate Disk Space Required |
TASKE Contact Server |
200 MB |
TASKE Web Application Servers
|
75 MB |
TASKE Messaging Application Servers
|
60 MB |
TASKE Supervisor Client Applications
|
50 MB |
TASKE Agent Client Applications
|
20 MB |
Storage Space Required by TASKE Applications
Several factors are involved in determining the amount of storage space required by TASKE applications. The highest determining factors are the application type and function. The sections below describe the amount of storage required for each application type.
TASKE Contact, TASKE Reporter, and TASKE Essential Server Applications
The amount of storage space required by TASKE Contact, TASKE Reporter, and TASKE Essential server applications is based on the number of telephone system resources the TASKE server application is monitoring and the call volume for the site. Together, these determine the size of the telephone system data files (.pbx) and the summary files for producing reports (.tds, .tws, .tms) and Visualizer filter results (.zip/.tcs).
Using two sites as examples, the table below illustrates how call volume and the number of telephone system resources impact the size of the telephone system data files and summary files for a site.
| Site Variables | Small Site |
Mid-Size Site |
| Number of Calls per day | 1000 | 3500 |
| Number of Trunks | 100 | 100 |
| Number of Extensions | 200 | 100 |
| Number of Agents | 100 | 20 |
| Number of Queues | 35 | 5 |
| Number of Account Codes / Qualifier Codes | 5 | 0 |
| Number of DNIS Numbers | 0 | 0 |
| Telephone System Data File Size (.pbx) | 4 MB | 10 MB |
| Daily Summary File Size (.tds) | 1 MB | 500 KB |
| Weekly Summary File Size (.tws) | 1 MB | 500 KB |
| Monthly Summary File Size (.tms) | 2 MB | 500 KB |
| Call Summary File Size (.zip/.tcs) | 250 KB | 500 KB |
Using the data in the above table, sites can estimate the amount of disk space required for one year of storage. To do this, remember the following:
- one telephone system data (.pbx) file is created per day
- one daily summary file (.tds) is created per day
- one call summary file (.zip/.tcs) is created per day
- one weekly summary file (.tws) is created per week
- one monthly summary file (.tms) is created per month
For the Mid-Size Site, this amounts to approximately 4 GB per year of storage space. This calculation should not be taken at face value as the amount of space required. The site should factor in additional space for the growth of both resources and call volume. So, for this site, doubling the amount of space to the range of 8 to 10 GB would be ideal.
If the site does not wish to dedicate this amount of space, the disk maintenance utilities in TASKE Administrator provide the tools for manually or automatically archiving (compressing) and deleting data files. For instruction on using these utilities, go to the TASKE Administrator online help from the TASKE server computer.
TASKE Announcer and TASKE WallSign Server Applications
The majority of the storage space required by TASKE Announcer Server and TASKE WallSign Server is for storing the TASKE Announcer Server custom .wav message files and the TASKE WallSign Server custom graphic files. When determining the the amount of storage space required for these files, consider the following:
TASKE Announcer Server - when using the recommended .wav file settings as presented in Article 10102: Recording .wav Files for TASKE Announcer using Sound Editing Software, a 30 second message will require approximately 240 KB of disk space.
TASKE WallSign Server - the largest graphic that can be created in the WallSign Administrator drawing palette is 24 units high by 135 units wide, where each unit is equal to one LED on a reader board. A graphic of this size will require approximately 38 KB of disk space.
Additionally, both TASKE Announcer Server and TASKE WallSign Server store message programming. For both applications, 1 MB is a sufficient amount of storage for message programming.
TASKE Client Applications
TASKE client applications such as the TASKE Supervisor Desktop, TASKE Announcer Administrator, TASKE WallSign Administrator, and TASKE Agent desktop do not require storage space beyond 1 MB. These applications store only settings and user preference files.