Article 10123: TASKE Web Applications Display a Page Cannot Be Displayed Error after Installing Windows XP SP2 or Windows Server 2003 SP1

TASKE Technology Knowledge Base
Products: TASKE Contact
      version 8.5, 8.7 & 8.8
Applications: Web client applications
Telephone systems: All
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Summary

Microsoft® Windows XP Service Pack 2 introduces new security features that block ports required by TASKE web applications. Refer to Article 10120: Understanding how Windows XP SP2 and Windows Server 2003 SP1 Affect TASKE Products for instruction on adding the required ports to the Firewall Exceptions list.

Issue

When attempting to access a TASKE web application, the following error displays:

The page cannot be displayed.

Solution

Refer to Article 10120: Understanding how Windows XP SP2 and Windows Server 2003 SP1 Affect TASKE Products for instruction on adding the required ports to the Firewall Exceptions list.


Related articles: Article 10120: Understanding how Windows XP SP2 and Windows Server 2003 SP1 Affect TASKE Products
  Article 10121: TASKE Web Applications Produce a Page Display Error after Installing Windows XP SP2 or Windows Server 2003 SP1
  Article 10122: TASKE Web Applications Display a Services Are Not Running Error after Installing Windows XP SP2 or Windows Server 2003 SP1
  Article 10124: TASKE Web Client Applications Display a Services are Not Running Error when IIS is Installed after Windows XP SP2 or Windows Server 2003 SP1
  Article 10161: TASKE Web Application Sign In Page is Blank when Internet Explorer Enhanced Security Configuration is Enabled