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Technical Support Policy

TASKE Technology is committed to providing its customers with the highest quality of software technical support. For your convenience you can contact us by phone, email, chat, web form, or fax.

The Professional Services Team at TASKE Technology is composed of technical consultants who are available to answer questions related to product features and functions, and solve technical problems associated with the installation, administration, and ongoing operation of TASKE products.

TASKE support is available to customers with a current Total Care subscription.

TASKE Support

Please have your lock number ready when you call.

The lock number is an alphanumeric string that can be found by choosing About from the Help menu of a TASKE Windows application or clicking the Help link in a TASKE web application then clicking Version Information.

Direct number:
613.596.2533

Toll-free:
1.877.778.2753

Hours:
Monday to Friday 9:00 AM - 8:00 PM EST/EDT
excluding statutory holidays

Form to submit a request:
Support Information form

Self-service:
Search the Knowledge Base

Working with everyone at TASKE has been a total pleasure and the product is great.

- Andrew Hague, Hague Consulting

Statutory Holidays

The TASKE office is closed for the following holidays:

December 31, 2010 - New Years Day 2011 (in lieu)
April 22, 2011 - Good Friday
July 1, 2011 - Canada Day
July 4, 2011 - Independence Day
September 5, 2011 - Labor Day
October 10, 2011 - Thanksgiving Day - Canada
November 24, 2011 - Thanksgiving Day - USA
December 26, 2011 - Christmas Day (in lieu)
December 27, 2011 - Boxing Day (in lieu)
January 2, 2012 - New Years Day (in lieu)


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Last updated: 24-Nov-2011	Copyright © 2012 TASKE Technology - Call Center Software.