TASKE Reporter
Visualizer
The in-depth search and filtering capabilities of Visualizer allow managers
to quickly identify problem calls. Drill-down into the call details and reveal
the events of a specific call, such as the amount of time a caller was on hold
or the
number
of times a caller was transferred.
This information allows managers to review call handling techniques and improve
the customer experience. This makes TASKE Reporter not only an invaluable
reporting application for the contact center, but a comprehensive call management
application for the entire business.
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Visualizer Brochure