TASKE Contact Add-On
TASKE Workforce Management By adding TASKE Workforce Management to TASKE Contact, you can:
- Create work schedules with breaks and lunches
- Make projections of future staffing requirements with the touch of a button
- View and predict call volumes
- Be aware of precise call-handling times
- Forecast the call volume and number of agents required
It will also:
- Reduce staffing costs by making sure the right amount of people are at any given shift
- Decrease turnover and improve morale by better projecting personnel
requirements
- Improve customer satisfaction by decreasing average customer
hold time
- Increase revenue from previously lost sales by reducing abandoned
calls
If you would like to hear more or order TASKE's WFM system to add to your TASKE Contact, please call 1.877.778.2753 or fill out the Request
for Information form.
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