TASKE Contact

Review

SEE WHAT HAS HAPPENED SO FAR TODAY

TASKE Contact Brochure (1.3 MB)

Review presents in tabular and graphical format reports of what has happened so far in the day in your call center. Customizable performance indicators use a red light-green light metaphor to show visually when your resources are functioning outside of acceptable levels. Customizable graphs show the trends of selected statistics. Start at the highest level, such as all agents, and drill down to what individual agents are doing on an hour by hour basis.

View a web sample

View the TASKE Contact Interactive Demo to see in action all the features of this product.

Case Study: Homer Electric - Powered by TASKE

Case Study: TASKE Helps Boston Reed College Become a Customer Service Graduate