Contact Center Call Management Software:
TASKE Contact Version 8.9

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• Compare TASKE Products
• Ask a Question
• Order Contact Center Software
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• View a simulation of TASKE Contact

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This Call Center Software connects to the following telephone systems:

• Avaya Aura^® Communication Manager
• Cisco Unified Communications Manager
• Iwatsu ADIX^® APS and Enterprise-CS
• Toshiba Strata CIX and IPedge EP/EC/EM

Build your contact center on a solid foundation with TASKE Contact software, flexible contact center call management software. Thousands of contact and call center supervisors around the world rely on TASKE Contact software to help manage their agents, set and meet service levels, and provide vital management information on all call activity.

In a rush? Review 10 Contact Center Problems for real examples of how this call center reporting software can help you and your call center perform at optimum levels.

Download our white paper "Thank you for holding" to discover the advantage TASKE Contact can bring to your call center operations.

TASKE Contact offers real-time ACD monitoring and historical call reporting for the contact center. Among other enhancements, this version offers a web portal for access to real-time data and TASKE's advanced cradle-to-grave search tool, Visualizer. TASKE Contact is a robust call center management software application that is easy to use and its advanced forecasting applications help contact centers continually improve their call service levels.

These key features mean contact center managers using TASKE Contact can:

• Real-Time
  Respond immediately to changing call volumes and resource availability
• Review
  See what has happened so far today
• Replay
  Improve fiscal management; Identify and target inefficiencies
• Reports
  Enhance customer service and maintain service level targets
• Visualizer
  Perform complex call record searches with ease

And More...

Purchase add-on modules to further enhance your suite of applications.

• DisplayCentral
  Real-time information delivered direct to your front line. A dynamic plasma wallboard solution.
• Desktop
  Keep employees informed of contact center conditions when wall mounted reader boards might not be a practical answer
• Analytics
  Utilize specialized reports that suit your contact center's specific needs
• Enterprise
  Keep managers informed about multiple contact center conditions with only one connection
• Workforce Management
  Help managers schedule numerous employees more efficiently and effectively

Watch the TASKE Contact Interactive Demo to see in action all the features of this call center reporting tool.

For more information, please fill out the Request for Information form.