It's a busy day and everyone is hard at work on the phones. But do you have enough phone lines to meet your needs? Find out.

Let the Trunk Group Report in TASKE Contact assure you that you have sufficient phone lines to meet the needs of your business. This report not only shows you the peak phone lines used but also reports on the total amount of time that all lines were busy, preventing callers from getting through.

Now you know.

About TASKE Contact
TASKE Contact is real-time and historical call reporting software designed for the call center. TASKE Contact provides complete visibility of your call center environment, allowing you to monitor and manage your resources. It helps you dynamically respond to changes in customer demand so that you can optimize resources and ensure call service levels are successfully delivered and maintained.

For additional information on TASKE Contact or any other TASKE applications please contact TASKE.



Screenshot of myTASKE Contact Report