TASKE Contact Rated Compliant on Avaya Communication Manager 3.0 and AES

TASKE Technology Inc's real-time call management and historical reporting solution— TASKE Contact — has been successfully compliant tested with Avaya Communication Manager 3.0 and AES.

"TASKE Technology is pleased to achieve the recognition in the marketplace of being rated Avaya compliant," said Steve Gray, vice president of sales for TASKE Technology. "By promoting TASKE Contact, Avaya and its business partners provide their customers with a single, reliable source for call management and call reporting needs."

TASKE Technology has been an Innovator-level member in the Avaya DeveloperConnection program since 2000. View the Avaya TASKE Product Brief document.

About TASKE Contact

TASKE Contact reports on inbound, outbound, and internal call activity, monitors call center agents' performance levels, provides managers with the ability to respond immediately to changing call volume and agent availability, and allows managers to control call center operating costs. TASKE Contact accesses the data stream from Avaya Communication Manager 3.0 and AES to gather and process call information. Avaya Communication Manager combines call processing, call control, messaging and contact center capabilities in an open, scalable and highly reliable architecture.

For additional information on TASKE Contact or any other TASKE applications please contact TASKE.

Screenshot of TASKE Contact