While you were in a meeting, your staff took an unscheduled break. Is this happening in your call center? Find out.

Reports in TASKE Contact can be easily configured to provide you with a summary of a day's call activity. A quick look tells you your team hasn't been on outbound follow-up customer support calls. With only a limited number of outbound calls, you can tell your staff has been enjoying each other's company more than the company of your supported customers. With TASKE Contact, you know what's happening in your call center.

About TASKE Contact
TASKE Contact is real-time and historical call reporting software designed for the call center. TASKE Contact provides complete visibility of your call center environment, allowing you to monitor and manage your resources. It helps you dynamically respond to changes in customer demand so that you can optimize resources and ensure call service levels are successfully delivered and maintained.

For additional information on TASKE Contact or any other TASKE applications please contact TASKE.



Screenshot of myTASKE Contact