Your phones are ringing nonstop. Are some of your customers getting busy signals?

To find out if your customers are getting busy signals during peak times, use the Phone Line Usage report in TASKE Essential. This report, available on a daily, weekly, or monthly basis, lists the total amount of time all phone lines were busy and the peak phone lines used, causing callers to get a busy signal.

TASKE Essential is a call management software designed for the general business environment. TASKE Essential provides the ability to monitor employee telephone use in real-time and reports on telephone use by extension, department, and phone line.

For additional information on TASKE Essential or any other TASKE applications please contact TASKE.



Screenshot of the TASKE Essential Phone Line Usage report