TASKE announces cradle-to-grave reporting for the SX-200 ICP

TASKE Essential utilizes the recently introduced MiTAI 11.2 interface to deliver call management for the SX-200 Integrated Communications Platform (ICP). This browser-based application provides the ability to monitor employee telephone usage in real-time and report on extensions, departments, and trunks.

Real-time extension monitoring and historical reporting of all telephone usage by individual employees or department, gives business managers and department supervisors the information they require to deal with changing business conditions.

TASKE Essential also includes Call Visualizer, a powerful cradle-to-grave call reporting tool. It simplifies call management by allowing users to create filters to search through thousands of call records and drill down to a specific call. Filters can be created that match call records by dates, times, call types, call activity, and resource participation such as extensions and trunks. Call details are then presented in a graphical timeline and tabular format.

The base package provides a single user license that enables real-time monitoring and reporting on up to 50 extensions. Additional extension licenses can be purchased in blocks of 50, and additional user licenses are also available.
TASKE Essential is self-contained with no third party applications required. The base package also includes the embedded MiTAI 11.2 runtime license from Mitel Networks. Installation is quick and easy.

TASKE Essential is the essential call management solution for your business.

For additional information on TASKE Essential or any other TASKE applications please contact TASKE Technology at sales@taske.com, by phone at 613.596.2533 or visit our web site at www.taske.com. TASKE Technology Inc. is a MiSolutions Network member.