TASKE Technology and Stevens Communications Announce Partnership

TASKE Technology Inc. and Stevens Communications have announced a partnership to bring advanced workforce management and call management solutions to the contact center.

TASKE's call management solution, TASKE Contact, provides contact center managers with real time monitoring and historical reporting tools to improve the customer experience, enhance employee productivity, and manage operating costs.

Stevens Communications is a leading business solutions integrator, providing advanced solutions for contact centers. Stevens' project delivery model combined with their broad base of partner products allows them to offer customers a value proposition that includes positive ROI, enhanced agent performance, and improved customer service.

David Blackburn, TASKE's Vice President of Business Development said, "We are excited by the opportunity this partnership provides to us. Working with a leading integrator like Stevens allows us to be part of a larger customer solution, bridging application silos and delivering enhanced customer value."

Stevens will represent TASKE's call management products as part of their total solution offerings for Mitel and Avaya contact centers.