TASKE Essential Receives Innovation Award

The latest product from TASKE Technology Inc, TASKE Essential has been recognized as TMC labs in its recent Innovation awards for 2003.

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.

TASKE Essential was selected as it offers a unique combination of real-time monitoring and historical reporting on all trunks and extensions, from a single, browser based, application.

TASKE Essential monitors all extension and trunk activity on the switch. Any extension can be selected, or grouped, and the extensions activity can be displayed on a manager's desktop in real-time, showing extension details as well as the call state (ringing, on hold, etc.), the called or calling number and the duration of the call.

Essential also includes a powerful call search application that makes it simple to isolate individual calls and displays a cradle-to grave view of call activity in a graphical format, showing all call events such as hold times, transfers, conferences, etc.

TASKE Essential provides extensive extension and trunk reporting capabilities, which in addition to the real-time monitoring make it a obvious alternative to traditional call logging applications. Also, since TASKE Essential is browser based users can access the application from any browser irrespective of the type of operating-system that is running.

For more information on how the innovative TASKE Essential can meet your business's communication reporting needs contact us at 1.877.778.2753 or by email at sales@taske.com.