Tired… of… waiting… on… hold…?

How can you tell if a caller was on hold for too long? Check out the new Call Visualizer application from TASKE! Now available on Avaya MERLIN MAGIX^®, Iwatsu ADIX^® APS, and Inter-Tel Axxess^®and Eclipse² ™ platforms, Call Visualizer offers a cradle-to-grave visual analysis of call events and provides exceptional search capabilities.

Call Visualizer lets you quickly and easily filter through thousands of call records for those calls that match given criteria. For example, address customer concerns about being on hold for too long by tracking the events of the call.

Using plain language, filter calls to reveal a list of corresponding call records. Then select the call in question for display in the Call Details section. It is apparent this call was on hold for an extended period of time so it would appear this customer's concerns are valid. Having evidence of this gives you the ability to take action and prevent future incidents.

Don't hold off any longer- get TASKE today and visualize your business call by call!

For more information on Call Visualizer or other TASKE applicationsfill out the Request for Information form, check out /solutions, or call 1.877.77TASKE.