How are your agents REALLY doing?

One of the reporting features of TASKE Contact is a simple and effective productivity tool, the "Agent Group by Agent" daily report.

Providing a complete summary of your agents' time, this report allows for faster analyzing of agent performance by presenting the information you need all in one place.

The Agent Group by Agent Daily report clearly indicates the percentage of a shift an agent spends in any state. By comparing agents against each other it is possible to determine how effective they were during that shift.

This information can also indicate which agents are in need of additional training or should be rewarded for exceptional performance. The Agent Group by Agent daily report makes managing easier by providing vital information in one place.

Analyze agent performance and productivity with TASKE Reports and keep your business and your agents on track.

For more information about TASKE Reports, or any other TASKE applications, please contact us at 1.877.77TASKE, or fill out the Request for Information form.