Simplify Administration with
TASKE Console!
With TASKE Console, new in TASKE Contact 8.5, all administration functions
are now grouped into one easy-to-use application. The Status view provides a
visual status of all TASKE server-based applications, services and utilities,
while the Tools view provides a single access point for Database management
and configuration of TASKE Contact.
 Status
View:
- Provides access and control to all TASKE server-based applications,
services and utilities
- Displays current status of each component
- Provides the ability to start and stop services
Tools View:
- Provides access to Administration, Database Update and IP address configuration
wizards
- Database update wizard automates synchronization with host switch settings
- IP address wizard automatically gathers information about the TASKE
installation and updates registry information
Concerned about security? TASKE Contact 8.5 offers enhanced
user security at two levels. The Agent Desktop lock, which restricts the real-time
variables agents can change on the agent desktop sign, and Resource access control,
which allows administrators to control access to specific TASKE Contact application
resources, such as agents, groups and queues.
Benefits of TASKE Console
- Simple configuration and database management tool
- Population and synchronization of TASKE database from the Host telephone
system simplifies installation, reduces install time and errors
- Clear,
understandable log files
- Reminders to back up data through definable threshold
alarms
- TASKE Console ensures data collection loss is minimized after PC shutdown
by restarting all critical applications on startup
For more information on TASKE Console or other administrative features of
TASKE Contact,fill out the Request
for Information formor
call 1.877.778.2753.
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