Are You Prepared? The OAISYS Net Phone Advantage

How much do you know about your customer before you answer the phone?

Prepare for incoming calls with the TASKE partner application, OAISYS Net Phone. Net Phone leverages the power of the computer and telephone to provide users with telephone features and call-handling functions directly from the computer. Screen pops prepare staff before they interact with the caller, intelligent call keys display caller ID and call status, and with Call Notes, users can also gather and attach important information to a call before forwarding it. This means any employee can know who's calling and their history, even before answering the phone!

Screen Pops - when a phone call comes in, Net Phone triggers the software's database and automatically launches (pops-up) the caller's contact information.

Advanced Call Management - dialing, answering, transferring, placing a call on hold, and ending calls are all possible from the compact or expanded Net Phone interface. Intelligent call keys display the Caller ID and status of each call, allowing users to efficiently manage multiple calls.

Call Notes - attach important information to a call with the Call Notes feature. The information follows the caller as transfers occur to other departments or extensions, eliminating the need to ask a caller for the same information multiple times.

Personal Call Handler - save time by automatically performing routine call-handling events. Net Phone addresses each call or function based on the user or company preference. Announce VIP calls with a particular tone from the PC, forward incoming calls from a specific number directly to voice mail, and launch email or contact programs all with Net Phone!

Note: The CTS OAISYS Net Phone is not available for all telephone systems. For more information, visit the CTS web site at http://www.oaisys.com/ or contact us at 1-877-77TASKE, Option "2" - Sales.