TASKE Summer Promotions Mean Big Savings on Skills-based Workforce Management

This summer, TASKE Technology and Blue Pumpkin Software are putting the power of skills-based workforce management in your hands for less! Purchase TASKE Workforce Management, featuring Blue Pumpkin Director – Essential as its core forecasting and scheduling engine, and receive great discounts on PrimeTime Skills.

PrimeTime Skills, an add-on product to the TASKE Workforce Management module, allows call center supervisors to maximize their workforce's diverse talents. With PrimeTime Skills, you create schedules that optimize the usage of multi-skilled agents for the best possible customer service.

With TASKE Workforce Management, you can see a return on investment in as little as two or three months! Long-term return on investment can add up to 300-500 percent over three years through Blue Pumpkin's optimal agent scheduling, forecasting and management software.

TASKE Workforce Management can help call centers of any size to:

• Reduce overstaffing costs while actually improving customer satisfaction.
• Increase revenue from previously lost sales by reducing abandoned calls.
• Improve customer satisfaction by decreasing average customer hold time.
• Free up time for what's really important, including strategic planning.
• Decrease turnover and improve employee morale by more accurately forecasting personnel requirements — and equitably accommodate employee requests whenever possible.

For more information, contact your dealer or our sales team at 1-877-77TASKE. But hurry. Summer won't last long!