New at TASKE

Here's what's new online at TASKE.com:

• We've added Peppers & Rogers' web site to our list of industry links at /about/links.html. Peppers & Rogers' web site, http://www.1to1.com, contains thought-provoking information on customer relationship management.
• Visit our news section to read an article by Peppers & Rogers entitled, "CRM in a Down Economy." Even as companies scale back their overall capital spending, informal surveys show that most firms still intend to allocate their first spending to Customer Relationship Management. The fact is that investments in CRM represent a competitive edge in any economy.
• We're continually innovating our suite of TASKE Call Center Management Tools. Want to know what new features we are working on? Visit our home page at http://www.TASKE.com. In the Highlights section, select the third bullet entitled "Coming Up".
• Also on our home page, http://www.TASKE.com, visit the new "Industry News" section. The article currently posted discusses the value of exceptional customer service – a mantra of ours