Be Safe – Backup Your Files

We recommend that your system administrator back up the TASKE data files on the TASKE server PC daily. Schedule the task to occur at the same time everyday so that backing up these files becomes part of your routine. Use the following steps to perform a backup:

STEP 1: Create a backup folder on your network.

STEP 2: Locate the TASKE 8.0 folder on the TASKE server PC.

STEP 3: Select the following four folders for backup: Prefs, SignData, SiteData\local, and VoiceData.

STEP 4: Copy these folders to your back up folder.

You can also automatically "shadow" files. A Shadow drive is a redundant file saving mechanism for TASKE systems using a remote LAN file server. When a TASKE system is setup to save to a Shadow drive, the PBX data files are stored to the Shadow drive and the remote file server simultaneously. Generally, the Shadow drive is a local hard drive on the TASKE Server PC, while the main drive that stores all TASKE files is a hard drive on the remote file server.

The Maintenance tool in the Administrator application provides the tools to check the integrity of the files on the remote file server with those saved to the Shadow drive through a file synchronization process. This process compares the file on the Shadow drive with the file stored on the network. If a file does not exist on the network, it is copied from the Shadow drive to the network. If a file differs in size, the Shadow drive file is copied to the network. This process protects the system from file errors induced by network problems.

Have a question? Want to share a user tip? We welcome your questions and tips at marcom@TASKE.com.