FOR IMMEDIATE RELEASE

TASKE Technology's New Release Rated 'Avaya Compliant'

Ottawa, Ontario, February 4th, 2009 - TASKE Technology, a leading provider of call management software solutions today announced that its latest release of TASKE Contact, version 8.8, maintains it's compliant status with Avaya Communication Manager 5.0 platform, from Avaya, a leading global provider of business communications applications, systems and services.

TASKE Contact 8.8 is a flexible web-based contact center management solution enabling managers and employees to respond dynamically to call center conditions and improve overall call center performance. TASKE Contact 8.8 has the ability to report on call activity, monitor call center agent performance levels, respond immediately to changing call volume and agent availability, and control call center operating costs. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Manager 5.0.

“We are very happy with our on-going relationship with Avaya to support our customers’ capacity for flexibility, consistency and speed of implementation that open standards-based platforms provide,” said Steven Gray, Vice-President of Sales, TASKE Technology. 
 
TASKE Technology is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.   

As a Gold member of the program, TASKE Technology is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  

“By offering compliance testing to the many innovative companies like TASKE Technology who are members of our DevConnectprogram, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya Inc.

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.  For more information visit the Avaya Web site: http://www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About TASKE Technology Inc.

TASKE^® Technology Inc., a leader in management information systems for general business and contact centers, is committed to delivering solutions for managing today's - and tomorrow's - advanced communication needs. Through continued product innovation and development, TASKE Technology enables businesses to provide exceptional customer service and increase customer loyalty and retention. With two decades of offering proven, robust, and affordable products, TASKE Technology boasts thousands of installations worldwide. The company offers unmatched technical support and expert training for its entire suite of management tools. For more information, visit www.taske.com.

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