FOR IMMEDIATE RELEASE

TASKE Technology Inc. and Stevens Communications Announce Partnership

Ottawa, Ontario, 29 January 2004 - TASKE Technology Inc. and Stevens Communications today announced a partnership to bring advanced workforce management and call management solutions to the contact center.

TASKE's call management solutions provide contact center managers with real time monitoring and historical reporting tools to improve the customer experience, enhance employee productivity, and manage operating costs. Contact center supervisors can monitor operational effectiveness at a glance and make immediate adjustments as needed to maintain service levels and ensure operating effectiveness. TASKE's core product, TASKE Contact, is also tightly integrated with Blue Pumpkin's workforce management solutions, offering historical event data for forecasting and scheduling purposes and real-time event data for agent adherence reporting.

Stevens Communications is a leading business solutions integrator, providing advanced solutions for contact centers. Stevens' project delivery model combined with their broad base of partner products allows them to offer customers a value proposition that includes positive ROI, enhanced agent performance, and improved customer service.

"Stevens' objective is to provide solutions that reduce costs and improve customer service for our contact center clients," said Steve Kaiser, CEO and President of Stevens Communications. "TASKE understands the operational reporting requirements of the contact center and has a number of advanced products that our customers need. Their integration with Blue Pumpkin products further enhances the customer value proposition for workforce management solutions."

David Blackburn, TASKE's Vice President of Business Development said, "We are excited by the opportunity this partnership provides to us. Working with a leading integrator like Stevens allows us to be part of a larger customer solution, bridging application silos and delivering enhanced customer value."

Stevens will represent TASKE's call management products as part of their total solution offerings for Mitel and Avaya contact centers.

About TASKE Technology Inc.

TASKE^® Technology Inc., a leader in management information systems for general business and contact centers, is committed to delivering solutions for managing today's - and tomorrow's - advanced communication needs. Through continued product innovation and development, TASKE Technology enables businesses to provide exceptional customer service and increase customer loyalty and retention. With over a decade of offering proven, robust, and affordable products, TASKE Technology boasts thousands of installations worldwide. The company offers unmatched technical support and expert training for its entire suite of management tools. For more information, visit www.taske.com.

About Stevens Communications

Since 1987, Stevens has been a leading solutions integrator to over 700 of North America's call centers and enterprises. Innovation and service is the cornerstone of Stevens' reputation. Stevens' Solution Suite include products and related services focused in Workforce Management, Call and Email/IM Recording, Quality Assurance, Customer Self-service; Operational Metrics and Knowledge Management as we assist our customers in the areas of compliance, performance, and risk management. A testament of Stevens success is its customer satisfaction rating of over ninety-five per-cent that is backed by its guaranteed return on investment. Commercial customers include: ABN AMRO, Aon, Banco Popular, Blue Cross Blue Shield, BMW, Dean Health, First Investors, Kohler, MacKenzie Financial, McGraw Hill, Pfizer, Premier Bankcard, Securitas, USG, Wells Fargo and public sector agencies including Department of Immigration and Naturalization Services, NY City Department of Health, and the Federal Reserve Bank. For more information, visit www.stevenscom.com.

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